Wednesday, April 14, 2010

Say Thank you to your 911 Dispatchers!

April 11th - 17th, 2010

Just a Voice
By Tracy Eldridge Rochester, MA Communications Center

You don’t know who I am; to you I am just a voice.It was me who took your frantic call, when you had no other choice.
I spend many hours waiting, to help when you’re in need.“Send help to me, please get them here is often what you plead.
To do my job is complex, but only a few tools are a mustPut your faith in me, I am the one that you can trust.
My ears are a necessity; my mouth a mighty swordI must use my ears to listen, and then choreograph every word.
I am the protector of this land; I take pride in what I doI am here to listen and do what is best for you.
The day you place a call to me, might be the worst day you ever hadAt least today you know, I too was feeling sad.
I take your problems home with me, I know that’s not so good,But as you felt your tragedy it was by your side I stood.
I walked with you to the door, to let them into help,I guided you to safety, when all alone you felt.
It is not often we hear praise or even simple thanks,But the cookies and cards are plenty through police and fire ranks.
The day you placed your call, and I picked up the phoneI hope I made you feel safe and showed you you’re not alone.
Remember who I am, I am not just a voiceI am the 911 Dispatcher you called when you had no other choice.
Remember your 911 Dispatchers during
April 11, 2010 to April 17, 2010